Terms and Conditions: Pricing and Structure

Single lessons

  • Single lessons are charged at a fixed hourly rate.
  • The total cost for the month is invoiced at month-end and payable 7 days after the invoice has been sent.
  • In the case of a cancellation of less than 3 hours in advance or no-show (without a valid reason/ excuse), 50% of the lesson will be charged for.
  • Tutoring cannot continue in the next month, if the previous month’s bill hasn’t been settled in due time.


  • Packages are a bulk of lessons purchased in advance, at a discounted hourly rate.
  • The lessons may carry over from month to month, but will expire after the arranged expected date.
  • If you are a new client, you may purchase a package after your first lesson.
  • In the case of cancellation of less than 3 hours in advance or a no-show (without a valid reason/ excuse), it will count as a whole session.
  • In the case of package renewals, tutoring cannot continue if the new package hasn’t been paid for.

Terms of Refunds

  • Wrong payments, and you as the client, informed us within 7 days after payment has been made.
  • A package has been bought, but the lessons haven’t started yet.
  • The tutor cannot continue with your lessons – the outstanding amount of lessons we owe you will be refunded.

Monthly Support

  • A set amount of hours available to you, at a fixed monthly cost.
  • The hours expire at the end of each month.
  • The monthly cost is due monthly, prior to lesson commencement.